Emirates Economy: a well-designed product

I just flew Emirates four times in a week, including two long hauls from SFO to Dubai and back. And I’ve got to say, Emirates has done it right. No one looks forward to 15 hours in the air and Emirates seems to fully grasp this.  They have done their part to make this time go by as quickly as possible. Notice I didn’t say as comfortably as possible, because we’re still talking about Economy class here, although the First Class seats did look quite comfortable.

Here’s what stood out for me:

  • they’ve got power sockets for each seat with multi-national adapters.  This super important feature allowed me to catch up on a couple of episodes of Breaking Bad and then to play around with learning Ruby
  • they’ve got thousands of movies, tv shows, songs and games and even real time news alerts, all on your own screen
  • they’ve got a usb socket for each seat for charging your device or connecting it to your screen
  • there’s an ethernet socket which didn’t seem live but maybe that’s for future expansion
  • the food is killer, especially if you like indian food, and there’s a healthy portion of it
  • they hook you up with a sleeping eye mask and a toothbrush kit, both of which are needed on a long flight
  • they’ve got two airplane cams you can follow on your screen, one that shows the pilot’s view from the front of the plane, and one that shows below the plane. These are especially cool when you’re landing as you see the pilot land perfectly centered on the tarmac with the white stripes of the runway whizzing by across the middle of the screen
On top of all this, the reason I booked Emirates was because it was the most affordable flight to get me from San Francisco to Delhi, so double bonus on the price too.
Now if they only partnered with StarAlliance I could accrue my miles in one happy place.  Maybe in the next rev of the product.
Advertisements